The role of reference services is to aid the researcher in locating resources, services or other data, whether it be in print or in electronic format in order to solve a problem or to satisfy an information need.
Reference librarians are at the heart of research. They are trained to locate material whether it be local, at the on-campus libraries, at research centers regionally, or, if need be, international. We meet users at their points of need by facilitating the process of identifying and retrieving information for their research benefit, for study, or personal use. We provide this service through different media, some of which will follow.